iCube

iCUBE is a leading Magento solution provider based in Jakarta, Indonesia. Since launching in 2010, we’ve helped build and maintain Magento eCommerce sites for over 100 clients throughout Asia and globally. We specialize in omnichannel commerce, our solutions provide end-to-end service that helps to accelerate our clients’ growth.

Our Services

Your business has unique needs. iCUBE will get you there with a tailored Magento site.

Tailored Magento Solutions to Accelerate Your Growth

Packed with flexible, feature-rich solutions to meet any business size or budget, Magento is the ideal eCommerce platform to accelerate your business. As Magento experts, we’ll design a Magento site that’s perfectly suited to your needs. Once your site is up and running we’ll continue to work with you to ensure your site is optimized to help you grow.

OUR SOLUTIONS

Omnichannel eCommerce at Your Fingertips

Giving you a one-stop platform that puts your customer front and center.

Key features of our omnichannel Magento solution include:

  • Store locator
  • Buy Online Pick up in store (BOPIS)
  • Buy Online Ship from store (BOSFS)
  • Return product to store
  • Global vs. local inventory (stock on store levels)
  • Integration with existing ERP and Business Back Office
  • Integration with POS or other retail solution
  • Customer 360 with analytic
  • Automation Marketing across channel

Connecting All Your B2B Needs

Keep your business flowing with easy-to-manage quotations, custom pricing, approvals and more.

Key B2B features includes:

  • Multi-users per companies
  • Two-step approval process
  • Payment by an account with max spending validation
  • Pricing by customer group
  • Microsite for certain customers
  • Quotation request

Integrating Your Entire eCommerce World

From ERP and POS to other in-house systems, our custom integration solutions make sure every aspect of your eCommerce world is connected.

Our deep integration expertise can help you connect:

  • Your SAP, Microsoft Dynamix AX, Microsoft Dynamix Navison, Netsuite, Oracle and more.
  • Almost all payment methods and delivery services.
  • Most other systems with an open API.

TEAMS WE’VE HELPED

From local start-ups to big name retailers, here are a few clients we’ve helped with our tailored Magento omnichannel solutions.

iCube

Your Magento Omnichannel Experts

INITIATIVE INVOLVEMENT Q&A

Can you tell us about the types of clients you work with?

Start-ups through to large B2B and B2C retail companies

Why did you decide to join the Initiative?

Like many eCommerce teams, we continue to see the majority of purchases still being made on the desktop. As a service provider working with teams across Indonesia and globally, we’ve also witnessed interesting regional patterns in the way customers use mobile. Which is why we joined the study. We’re interested in finding ways to help improve the mobile eCommerce experience across every region we work in.

Any interesting results you have found with mobile conversions?

Changes are not universally successful. We’ve been finding it very interesting that the treatments don’t work the same for each of our clients. The simplified header treatment, for example, has worked well for some teams, but not that dramatically for others. The auto fill zip code treatment is another that has been presenting a wide range of results that are particularly variable from one country to another. In Indonesia, for example, many customers don’t use a zip code for shipping so the treatment isn’t that useful. In Australia, we’ve been finding that the treatment isn’t presenting the most accurate results, so again it isn’t that useful yet.

How should merchants define their success for optimization?

In our opinion, optimization success should be defined by a combination of metrics — like conversion rate, average order value, and revenue per visitor. No single metric can reveal it all. Combining multiple metrics is the best way to gain a complete picture of how efforts, like those in this study, are really performing.

Your Magento Omnichannel Experts

INITIATIVE INVOLVEMENT Q&A

Can you tell us about the types of clients you work with?

Start-ups through to large B2B and B2C retail companies

Why did you decide to join the Initiative?

Like many eCommerce teams, we continue to see the majority of purchases still being made on the desktop. As a service provider working with teams across Indonesia and globally, we’ve also witnessed interesting regional patterns in the way customers use mobile. Which is why we joined the study. We’re interested in finding ways to help improve the mobile eCommerce experience across every region we work in.

Any interesting results you have found with mobile conversions?

Changes are not universally successful. We’ve been finding it very interesting that the treatments don’t work the same for each of our clients. The simplified header treatment, for example, has worked well for some teams, but not that dramatically for others. The auto fill zip code treatment is another that has been presenting a wide range of results that are particularly variable from one country to another. In Indonesia, for example, many customers don’t use a zip code for shipping so the treatment isn’t that useful. In Australia, we’ve been finding that the treatment isn’t presenting the most accurate results, so again it isn’t that useful yet.

How should merchants define their success for optimization?

In our opinion, optimization success should be defined by a combination of metrics — like conversion rate, average order value, and revenue per visitor. No single metric can reveal it all. Combining multiple metrics is the best way to gain a complete picture of how efforts, like those in this study, are really performing.