Magento Certified Developer

Imagination Media is an eCommerce solutions provider specializing in the Magento platform. We build brilliant, creative, and effective eCommerce sites that help retailers achieve their online goals.

Our Magento Ecommerce
Services

Analysis & Strategy

To grow, you need to understand your business, customers, and competition. Our analysis and strategy services will give you 360 insights into everything impacting your business and hand you the plan to act on those insights.

Development

Our expert Magento developers will create a tailored solution to fit the unique needs of your business and customers.

Design

Our expert designers will work with you to create an engaging and effective site that will draw your customers in and successfully walk them through to check-out.

Integration

Never worry about gaps between your eCommerce and brick-and-mortar operation again. Our integration services keeps your inventory, orders, and product information synced at all times.

Marketing

Master the complexity of customer engagement with our full suite of marketing services such as email marketing, pay-per-click campaigns, social media services and more.

Ongoing Support

We’ve got your back long after the design is complete. We offer various Magento support services, including upgrades, code audits, training, consultations, speed optimization, server configuration and more.

TEAMS WE’VE HELPED

Just a few of the wonderful customers we’ve helped with our tailored Magento eCommerce  solutions.

Achieve The Sales of Your Dreams

Initiative Involvement Q&A

Can you tell us about the types of clients you work with?

Small to mid-range enterprise companies working within the retail space

Can you tell us about the merchants you work with in the Initiative?

We’ve had two of our clients participate in the study so far — one from a luxury jewelry line and the other from a women’s lifestyle and clothing line. Both clients were really eager to test out new ways to increase their mobile website sales.

Why did you decide to join the Initiative?

We pride ourselves on serving our clients with solutions that provide fully optimized and easy-to-use eCommerce solutions. We were interested in joining this study to gain a deeper understanding of the mobile obstacles facing our clients and hopefully walk away with new solutions to help them overcome those obstacles.

Any interesting results you have found with mobile conversions so far?

  • Conversion rates aren’t necessarily what they appear. The fine grain analysis of the study gave us a much deeper understanding of the true nature of our clients’ conversion rates. One of our clients, for example, had an extremely positive overall conversion rate of around 5% (far above the industry average of 1%). However, the study revealed that on a device-specific level, this average was not consistent. In fact, we saw that mobile conversions were much lower and averaged around 1%.
  • Revealed the need for more data-driven user experience testing. The study has also shown us that intuition can’t be trusted in mobile eCommerce. There were several tests we ran where we expected to see a certain outcome but experienced quite the opposite for both of our clients. The study has really emphasized the need for more data-driven testing to help accelerate mobile eCommerce.

How should merchants define their success for optimization?

We really believe that success needs to be defined at a granular client-specific level, rather than overarching industry goals. Conversion rates, average order value, and revenue per visitor, are important metrics are of course important. However, given that every client is unique and has unique goals that will evolve over time, we believe success needs to be defined on a client-to-client basis.

Achieve The Sales of Your Dreams

Initiative Involvement Q&A

Can you tell us about the types of clients you work with?

Small to mid-range enterprise companies working within the retail space

Can you tell us about the merchants you work with in the Initiative?

We’ve had two of our clients participate in the study so far — one from a luxury jewelry line and the other from a women’s lifestyle and clothing line. Both clients were really eager to test out new ways to increase their mobile sales.

Why did you decide to join the Initiative?

We pride ourselves on serving our clients with solutions that provide fully optimized and easy-to-use eCommerce solutions. We were interested in joining this study to gain a deeper understanding of the mobile obstacles facing our clients and hopefully walk away with new solutions to help them overcome those obstacles.

Any interesting results you have found with mobile conversions so far?

  • Conversion rates aren’t necessarily what they appear. The fine grain analysis of the study gave us a much deeper understanding of the true nature of our clients’ conversion rates. One of our clients, for example, had an extremely positive overall conversion rate of around 5% (far above the industry average of 1%). However, the study revealed that on a device-specific level, this average was not consistent. In fact, we saw that mobile conversions were much lower and averaged around 1%.
  • Revealed the need for more data-driven user experience testing. The study has also shown us that intuition can’t be trusted in mobile eCommerce. There were several tests we ran where we expected to see a certain outcome but experienced quite the opposite for both of our clients. The study has really emphasized the need for more data-driven testing to help accelerate mobile eCommerce.

How should merchants define their success for optimization?

We really believe that success needs to be defined at a granular client-specific level, rather than overarching industry goals. Conversion rates, average order value, and revenue per visitor, are important metrics are of course important. However, given that every client is unique and has unique goals that will evolve over time, we believe success needs to be defined on a client-to-client basis.